Privacy Policy
Last updated: November 11, 2026
This policy explains what information Foam Zone Texas ("we", "us") collects when you visit foamzonetexas.com, book an event, request a quote, or contact us, and how we use it.
What We Collect
- Your name, email address and phone number.
- Your event or service address, date, time, package, add-ons and any notes you give us.
- Messages you send through our contact form, quote forms or website chat assistant.
- Payment details: card payments are processed by Square. We never see or store your full card number. Square may securely save your card so we can charge a remaining balance with your authorization.
- Basic website usage information, such as pages visited, clicks, scroll depth, device and browser type.
Why We Use It
- To schedule, confirm, deliver and support your event.
- To take deposits and payments and send receipts.
- To send booking emails, such as confirmations, reminders and setup tips.
- To answer your questions and follow up on requests.
- To understand how our website is used and improve it, and to measure our advertising.
Who We Share It With
We do not sell your personal information. We share it only with service providers that help us run the business:
- Square — processes card payments and stores saved cards.
- Resend — delivers our booking and notification emails.
- Google Analytics and Google Ads — website analytics and advertising measurement.
- Google Maps — maps embedded on some pages.
- YouTube and Vimeo — videos embedded on some pages.
- Our website chat assistant — questions you type are processed by an AI service provider to generate answers and are saved so we can follow up and improve our answers.
- Our website hosting and database providers — store booking, contact and website-usage records.
We may also share information if required by law.
Cookies
We and the providers above use cookies and similar tools (like local storage) to remember your preferences, understand site usage and measure our ads. You can block or delete cookies in your browser settings; some features, like embedded videos or maps, may not work as expected without them.
Your Choices: Access and Deletion
You can ask to see, correct or delete the personal information we hold about you by contacting us using the details below. We may keep some records where needed for payments, taxes or legal reasons.
Children's Privacy
Our website is meant for adults planning events. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we will delete it.
Changes to This Policy
We may update this policy from time to time. The "Last updated" date above shows when it last changed.
Contact Us
Foam Zone Texas
Phone: (832) 315-3376
Email: info@foamzonetexas.com
Service area: Greater Houston Area
See also our Terms & Rental Agreement and Refund & Cancellation Policy.